Social Impact

We understand that our buildings are more than just spaces — they shape the daily experiences and well-being of those who work, shop, and live within them.

It’s why we strive to create healthy, comfortable, and efficient environments that actively support the needs of our employees, tenants, communities, and partners.

Modern lobby with high ceilings and neutral tones. A large, colorful abstract painting dominates the space. Reception desk labeled '2 Bloor West.' People are interacting.

We strive for a highly engaged, values-led team to ensure we consistently deliver strong results for our stakeholders.

In 2024, we conducted a People Survey and an Employee Benefits & Development Survey to evaluate team engagement, measure progress, gather feedback, and inform new initiatives. Based on the insights gained, we prioritized:

Launching a strategic initiative to strengthen our culture and values

Enhancing our performance development framework and leadership programs

Reviewing and optimizing employee benefits

Investing in technology enablement across the business

95%

engagement survey response rate

85%

of employees say they’re
proud to work at KingSett

80%

of employees would recommend
KingSett as a great place to work

Employee Engagement and Well-Being

KingSett’s Employee Professional Development Program strives to ensure that all individuals reach their full potential. The program includes:

A fully tailored Emerging Leadership Development Program (for Managers and below), utilizing a detailed psychology assessment to determine individualized strengths and potential for development

A multi-day Advanced Leadership Development Program for senior leaders (Director level and above)

A one-week top tier business school course (of their choosing) for up to four executives per year

A variety of workshops and team development programs

Coaching hours to be used by employees as needed

Funding for professional designations

A tuition reimbursement program for the successful completion of continuing education courses

A summer internship program to help develop the skills of young and emerging professionals

Financial modelling training for employees across the business to refresh their core technical skills

Lunch & Learn speaker series covering a variety of topics to support employees personally and professionally

Our Employee Health and Well-being Program focuses on several strategies to support employees:

Full company funding of health and dental coverage for employees and their families

Additional Health Care Spending Account for all employees used to cover any expenses not covered by the corporate health plan

Fully subsidized medical exam at a corporate wellness health clinic every two years and every year for those over 50

100% top-up of base salary for parental leave for 12 months (women) and 38 weeks (men)

Half-day office closure on Fridays leading into the summer long weekends

Two weeks off over the Winter holiday break to spend with family, friends and loved ones

Fresh fruit and other healthy snacks for employees throughout the work week

Adjustable height desks, chairs and monitor arms at all workstations

Through our new Performance Development program we focus on:

Firm-wide communication via townhalls and CEO Newsletters to ensure all employees feel informed, included and aligned with the company’s goals

A common definition of high performance and KingSett’s Leadership Competencies

Annual goal setting aligned to KingSett’s strategic priorities including feedback gathering

Twice-yearly calibration meetings to ensure performance and compensation is benchmarked equitably across employee peer groups

2024 Highlights

Three women sit at a table in an office setting, engaged in conversation. The mood is professional and friendly, with large abstract art on the walls.

Living Our Values

A woman with shoulder-length brown hair smiles warmly, wearing a navy blazer, white blouse, and a beaded necklace against a gray background.

BOMA Toronto Emerging Leader Award

A group of people in black "Kingsett" shirts pose energetically, flexing for a photo. They're in front of a "GoodLife Fitness HYROX Toronto" backdrop, smiling.

KingSett Shines at HYROX Toronto

Tenant Engagement and Well-Being

We are dedicated to delivering comfortable, secure and environmentally beneficial living and working environments that cater to the needs of our tenants.

By understanding the concerns, needs and goals of our tenants and occupants, KingSett and its property management partners are able to develop tailored, property-specific programs that drive success. We actively incorporate tenant feedback into the development of our property amenities and offerings.

The tenant engagement programs at our properties are supported by the property management teams and includes various tools for communication and involvement, such as:

Tenant engagement surveys

Tenant communication apps

Tenant-focused events

Social media/online platforms

Tenant engagement meetings

Tenant feedback

100%

KingSett properties with sustainability-specific clauses in their standard lease agreement

100%

CREIF properties conducted tenant satisfaction survey within last three years and has a communications program with tenants

Next Steps

Develop property-level engagement strategies based on feedback from satisfaction survey

2024 Highlights

A group of people in a yoga class stretch on mats, with a woman in front smiling warmly. The setting is bright and airy, conveying a sense of joy and relaxation.

Promoting Wellness at Scotia Plaza

People walk past a mural reading 'I heart Burlington' in a brightly lit mall with modern decor. Two large pots with plants are in the foreground.

Burlington Centre Charity Space

Modern office space with large windows overlooking a cityscape and waterfront. The room features sleek furniture, warm lighting, and an open ceiling design.

Elevating the Tenant Experience

Community Impact and Engagement

With a deep commitment to the areas where we operate, we strive to enhance and strengthen these communities by creating spaces that foster growth, well-being and opportunity.

Our employees participate in various charitable events and local initiatives. We enable our property teams to engage with the communities they serve. By organizing events, offering public services, and building relationships with local residents, we aim to create active and welcoming spaces.

KingSett values being a good neighbour and partner by incorporating diverse ideas from our communities.

In our developments, we work with city staff to ensure compliance with regulations. We also engage with the community to understand their needs and find ways to support them.

91%

of CREIF properties with a community engagement program

$530K+

raised by KingSett employees for the United Way Campaign of Giving since 2015

2024 Highlights

A diverse group of people gather outside a modern building, lining up for food on tables covered with blue cloths. The scene is lively and social.

Welcoming Residents to Birchmount Green

A smiling person kneels, planting a small tree in a yellow pot beside vibrant hosta leaves. Another person rakes leaves in the background, suggesting teamwork.

Investing in Community

Two people exchange a cardboard box with neatly folded clothes on top. The scene is set indoors by a window with a blurred cityscape view.

Paying it (Fashion) Forward

Industry Participation

At KingSett, we actively engage with industry associations across Canada to drive value for our tenants, properties, and communities. These associations provide us with vital insights into the latest industry trends and legislative developments at both the federal and provincial levels. As members, we gain access to policy working groups and a seat at the table where decisions are made that impact our business, industry and stakeholders.

These associations offer a platform for sharing best practices and exchanging information with peers, which is invaluable when addressing industry-wide challenges such as recruitment and the safety and well-being of our customers.

KingSett actively participates in the following industry associations:

CAGBC (Board of Directors and Chapter Member)
CREED (Council member)
BOMA Toronto (Board of Directors and Member)
BOMA Diversity, Inclusion and Anti-Racism Advisory (Council member)
Toronto District 2030 (committee member)
Downtown Yonge Business Improvement Area (Board of Directors)
REALPAC (Board of Directors and Member)
REALPAC ESG Committee (Member)
REALPAC Innovation Committee (Member)
ICSC (Member)

Urban Land Institute (Member)
Sustainable Investment Committee (Participant)
GRESB Real Estate (Participant)
NAIOP (Member)
Toronto CREW (Board of Directors and Member)
BILD GTA (Member)
Bloor Yonge Business Improvement Area (Board of Directors)
Bloor Yorkville (Planning and Urban Development Committee Member)
Toronto District 2030 (Member)
Toronto Green Will Initiative (Member)
Junior Achievement of Central Ontario (Board of Governors)